Front Office Services Employee of the Year
Category open to: Receptionist, Guest Service Agent, Reservation Agent, Front Office Supervisor, Duty Manager
*ELIGIBLE FOR ENTRY INTO THE NATIONAL AWARDS*
(JUDGING – REVIEW OF THE EMPLOYEE’S RÉSUMÉ, COUPLED WITH A ZOOM INTERVIEW)
To qualify for nomination the employee must be:
- Been employed for no less than six months prior to nomination.
- Be nominated by his/her employer.
- Available for an online interview.
JUDGING: Review of the employee’s resume, coupled with an online interview.
Documents required for submission:
- A written statement from employer detailing why this employee is being nominated (500 words.)
- Nominee's resume including current qualifications, training courses attended, awards gained.
- Headshot of the nominee on a white backdrop or in their work environment. We like to see smiles!
- Optional extras: Accompanying documents such as guest comments, references, articles or certificates.
Judges will be assessing the following points:
- Self-presentation, personality and professional attitude.
- Demonstrated knowledge, expertise, interest, involvement and ambitions in the hotel industry.
- Examples of hotel education, formal and informal learning and development.
- Employee portfolio (e.g., photographs, personal job-related awards, depth and breadth of experience etc).
- Contribution back to the community or industry.
- Diversity in work history and experience.
Categories
Accommodation Awards
Hotels can only nominate in one accommodation specific category (e.g. Deluxe Accommodation Hotel of the Year) per venue.
Cost: $150 + Reimbursement to cover the cost of anonymous property judging.
- Deluxe Accommodation Hotel of the Year
- Luxury Lifestyle Accommodation Hotel of the Year
- Superior Accommodation of the Year
- Mid-range Accommodation Hotel of the Year
- Apartment Accommodation Hotel of the Year
- Boutique Style Accommodation of the Year
- Resort Style Accommodation of the Year
- Regional Accommodation of the Year
- Motel of the Year
Onsite Offering Awards
Hotels can make multiple nominations in the Onsite Offering Awards categories (e.g. Deluxe Restaurant of the Year, Hotel Bar of the Year, Hotel Club Lounge and Hotel Spa of the Year).
Cost: $150 + Reimbursement to cover the cost of anonymous property judging.
Hotel Achievement Awards
Hotels can nominate in more than one category.
Cost: $150
Employee Awards
Hotels can nominate one employee per category.
Cost: $150
- Concierge of the Year
- Food and Beverage Services Employee of the Year
- Engineer and Maintenance Employee of the Year
- Front Office Services Employee of the Year
- Hotel Industry Rising Star
- Human Resources Employee of the Year
- Housekeeper Employee of the Year
- Sales Employee of the Year
- Chef of the Year
- Back of House Employee of the Year
- Executive of the Year
- Revenue Management Employee of the Year